See It Before You Order Customers are invited to view samples of our Bamboo Friendly Fences at our Cambridge, MA location. Please call us at 888-381-3892 if you plan on stopping by.
How to Order Customers can place orders online through our secure shopping cart and check-out. Please call us at 888-381-3892 or email us with any questions.
How to Pay We accept Visa, MasterCard , American Express, and Discover cards as well as PayPal. All payments are processed securely with SSL encryption.
Shipping Times Orders generally take 5-7 business days to arrive. Rush shipping is not available.
Shipping Methods Depending on their size, weight, and dimensions, orders are shipped by UPS Ground or freight delivery. All shipping costs will be calculated during the check-out process.
Freight Delivery If your order ships via a freight carrier, the freight carrier will call you to schedule a time for delivery. It's required that you be there in person to receive the shipment.
Delays If there are any delays in shipping your order, we'll contact you directly to let you know when you should expect your shipment. If you're concerned that you haven't yet received your order, please contact us at 888-381-3892 or by email.
Returns All sales are final. Incorrect orders may be returned with approval. Shipping and freight charges are non-refundable.
Sales Tax Only orders shipping within Massachusetts are subject to state sales tax. This will be added to your order total in the checkout process when applicable.
